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Active X error (for email see Office Outlook CDO error)
"Class Does Not Support Automation or Expected Interface (error 430)" or "ClassFactory Cannot Supply Requested Class"
"Class not Registered..." or "Library not registered" error
"Control Array Element Does Not Exist" (error 340)
"Data Source Filename too long" or "Data Source Not Found" error
Dynazip errors: "Cannot Create Output File", "Cannot Load Library", "Specified Module Not Found"
"File Already Exists" error or "File in Use by Another User" error
Method of Object Failed error; or Provider Cannot Be Found error |
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INTERNET BROWSER Display issues
Diagnostic & Corrective Actions for Internet Explorer, Firefox, Chrome, & Safari |
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Invalid Property Value" error (380)
Underlying Connection Was Closed: An Unexpected Error Occurred on Receive |
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Mapping Malfunctions in Navigator
"Map View" program Installation, Errors and Authorization
Microsoft DotNET Framework errors - such as
Missing, Invalid or Incorrectly Registered Windows System Component (.ocx or .dll) files
"Object Exporter Specified is not found" error
"Object Invoked has disconnected from its client" error
"Object Referenced not set..." or "Object Variable or Width Block Variable not Set" error
Older System Patches, Tests and Repairs
"Out of Memory" error or "Overflow" error
"Permission Denied" or "Remote Calls not allowed" error (70) (see also Photo Install or Update errors)
PRINT or Print Preview Problems
SCRIPT error or Error Loading JavaScript
"Object is not allowed when the object is closed" error (3704) |
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"Remote Server does not exist or is Unavailable" error (462) |
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"Version error", "Invalid Bookmark", "Invalid Procedure Call or Argument" error (5), or error (3265) |
Troubleshoot Microsoft product (such as Windows) issues and errors using Microsoft Help resources
Windows Clipboard (Copy and Paste) Issues
"Workgroup Information File is Missing or Open Exclusively by Another User" error
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Note 1: Different problems can cause the same error message. The appropriate fix often depends on what function was in use at the time the error occurred. If you do not see your specific error message listed, look under the function in use when the error occurred (such as Email, Install, Login, Photo, Search, Send, or Update).
Note 2: If you need additional assistance getting CTI Navigator working properly, CTI customers can call CTI's Tech Support (at 1-800-533-1031) on weekdays during normal business hours or click here and follow the instructions to Request Remote Assistance from CTI.
Note 3: For tech support on related, but non-CTI-specific issues, click here.
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To go to CTI's on-line menu of Help & Tutorials for all versions of CTI Navigator, click here. | |
To go to Tutorials and Web Addresses for CTI Navigator Web II, click here. | |
To go to Error fixes for CTI Navigator Web II, click here. | |
To go
to an Index of
Tech Tips for using CTI Navigator Web
Silverlight, click
here.
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