"... Not a Valid win32 Application" Error

 An error that a file is "not a valid win32 application" indicates that the file is corrupted or is missing some components. A security program filter, firewall or interruption of Internet service when downloading or installing the Desktop version of CTI Navigator can cause this error.

To fix this error, delete the corrupted file, and then either

1. Temporarily disable your third-party security program or firewall before downloading the file; --or--
2. Download the file using a different Internet browser. 

Ensure that the download completes before attempting to open or run the file.

Related articles and Internet links: 

• Configure Security Settings in Windows 

To return to CTI's Menu of Error Fixes, click here or use the back arrow at the top of your Internet browser. To go directly to CTI's menu of Help and Tutorials, click here.

rev.11.01.2017