Menu of Help and Tutorials for CTI Navigator

Items in this menu are arranged alphabetically by first word. To quickly find a word or phrase in this list, simultaneously press the Ctrl and F keys in Windows (or Command and F keys in Apple OS). Click on any underlined item in a topic to view that topic. Read Disclaimers below before using.  

Address and Tutorials for new CTI Navigator Web II

Add, Change or Copy Photos for your listing in CTI Navigator (Desktop, Web Silverlight, or Web II)

Beginner's Guide to Flyers in CTI Navigator Desktop (see also Design Flyers below)

Change or Verify Agent Contact Information in the MLS through CTI Navigator Desktop or Web

CMA in Navigator Desktop:   View Slide Show image

Configure Security (such as Firewall, Internet Security, Windows Internet Options, or Scripting) - see also Security Cleanup

Contact CTI Technical Support (phone 1-800-533-1031 weekdays 8:30 - 5:00 EST; email; other) - see also Tech Helpline

Contacts for non-CTI products (such as Agent Inbox, Form Simplicity, Imapp, MLS Advantage, FAR/GAR/NAR helplines, Real Front Desk, Supra, zipFormPlus)

Copy & Location of Customized Items (such as CMAs, Flyers, Reports) in CTI Navigator Desktop

Create Summary Statistical Report or Market Conditions Report in CTI Navigator Desktop or Navigator Web

CTI Navigator for Mobile Devices (such as Tablet, Laptop-tablet Hybrid, Smartphones)

Design Flyers and Custom Reports in CTI Navigator Desktop


Download, Install or Access CTI Navigator program or MLS Data


Enter Virtual Tour Link


Fix Errors and Troubleshoot Problems

Photo Size, Orientation, Resolution, Quality, Format Conversion, and Upload Guidelines

Reduce Image or PDF File Size, or Rotate Image

Request Remote Assistance from CTI or other Tech Support sources   {click here for shortcut to AeroAdmin instructions,or here for quick AA download}

Register or Unregister dll or ocx Files in Windows

Remove Add-in Toolbar

Restore or Reset Windows System files

Revert Mac to Previous Version of OS X or Restore Entire Mac Operating System Using Time Machine Backup   

Run CTI Navigator Desktop for Multiple MLS's  

Schedule Automatic Updates in Windows for CTI Navigator Desktop

Security Cleanup and Infection Prevention (free AntiVirus, AntiSpyware and Firewall) Links 



Supra Electronic KeyBox Access

Tech Helpline (for computer and digital device support, email help, virus removal, Internet browser assistance, M-F 9am-8pm and Sat 9am-5pm):

Tech Tips for CTI Navigator Web: 

Tutorial Videos animated movie icon  for CTI Navigator Web ("Silverlight" version that is being replaced by HTML version)

Tutorial Instructions for new CTI Navigator Web II (HTML version)

Uninstall CTI Navigator Desktop (or other Windows program) 


View Listings on a Map in CTI Navigator Desktop

View Listings on Maps in CTI Navigator Web - also see Search Listings on Map in Navigator Web


Back to the Top of this Menu

 Unless otherwise noted, references to CTI Navigator in this menu and linked documents refer to the Desktop version of CTI Navigator.


CTI Disclaimers

Support Disclaimer: This website is maintained for the exclusive use of customers of Creative Technology of Sarasota, Inc (CTI). All information on this website is provided pursuant to the terms and conditions of CTI's license agreement provided with CTI products. Access and use by you of this site constitutes acceptance by you of the terms and conditions of CTI's license agreement.

Warranty Disclaimer: Information and assistance in any form is provided only as a convenience to licensed users of CTI products. Problems and solutions may depend on the nature of your system environment and other parameters that are unknown to CTI. By using information on this website or by requesting assistance, you agree that actions and solutions described, suggested or implemented herein or by CTI staff are entirely at your own risk and are provided without warranties of any kind. It is up to you to take precautions to ensure that information, data and software that you download or otherwise select or accept for your use is free of viruses and other destructive items. Under no circumstances, including negligence, shall CTI or any of its employees be liable for any direct indirect, incidental, special, punitive, consequential or other damages, loss, cost or liability whatsoever that  result from or are related to use of information or technical support provided by CTI. If you do not wish to be bound by these Terms of Use, please do not access or use any part of this website, its contents, links, or information provided by CTI.

Links Disclaimer: All links on this site have been selected for their relevance to CTI's products and services. CTI does not accept responsibility for the content of any linked site. A link does not imply an endorsement, nor does the absence of links imply lack of endorsement. CTI does not guarantee that links will work all of the time, and we have no control over the availability or security of linked pages not hosted by CTI.

Copyright © 1999 - 2017 Creative Technology of Sarasota, Inc. All Rights Reserved.

{rev. 11.01.2017}