Menu of Help and Tutorials for CTI Navigator

Items in this menu are arranged alphabetically by first word. To quickly find a word or phrase in this list, simultaneously press the Ctrl and F keys in Windows (or Command and F keys in Apple OS). Click on any underlined item in a topic to view that topic. Read Disclaimers below before using.  

Address and Tutorials for new CTI Navigator Web II

Add, Change or Copy Photos for your listing in CTI Navigator (Desktop, Web Silverlight, or Web II)

Beginner's Guide to Flyers in CTI Navigator Desktop (see also Design Flyers below)

Change or Verify Agent Contact Information in the MLS through CTI Navigator Desktop or Web

CMA in Navigator Desktop:   

• Introduction to the CMA function in CTI Navigator Desktop

• Basic steps to Create a New CMA
  Create CMA in CTI Navigator Desktop

• Edit CMA Comparables in CTI Navigator Desktop

• Enter or Change Agent or Company Contact Information in CMA

• Select CMA Comparables  (general guidelines)

• Tips for Using CMAs in CTI Navigator Desktop

• Location of Desktop CMA's on Your Computer

Configure Security (such as Firewall, Internet Security, Windows Internet Options, or Scripting) - see also Security Cleanup

• Configure Windows Security (including Trusted Sites, Privacy, Firewall, and User Account Control)

Contact CTI Technical Support (phone 1-800-533-1031 weekdays 8:30 - 5:00 EST; email support@ctimls.com; other) - see also Tech Helpline

Contacts for non-CTI products (such as Agent Inbox, Form Simplicity, Imapp, MLS Advantage, FAR/GAR/NAR helplines, Real Front Desk, Supra, zipFormPlus)

Copy & Location of Customized Items (such as CMAs, Flyers, Reports) in CTI Navigator Desktop

Create Summary Statistical Report or Market Conditions Report in CTI Navigator Desktop or Navigator Web

CTI Navigator for Mobile Devices (such as Tablet, Laptop-tablet Hybrid, Smartphones)

• Primer of Mobile Computing Devices (Laptop and Tablet Form Factors, Technology and Terminology)

Design Flyers and Custom Reports in CTI Navigator Desktop

Disable: 

• Common Anti-Spyware Programs (such as Ad-Watch, SpyBot, SpySweeper, SpywareGuard, Spyware Doctor, Stopzilla)

• Common Pop-Up Blockers or Remove Add-on Toolbars

• Google Web Accelerator

• Scanning of Outgoing E-mail 

• McAfee's Redirector services

• Proxy Server or Satellite Optimizer

• Un-necessary Windows Startup Items  

Download, Install or Access CTI Navigator program or MLS Data

Email: 

• Setup and use Email Service to send MLS reports in CTI Navigator Desktop or Web

• Create and use Email Signature or Stationary in CTI Navigator Desktop

• Use Your Gmail Account to Send From an Alternate Email Address 

• Gmail and Client Contact Synchronization in CTI Navigator Web

Enter Virtual Tour Link

Export: 

• Email Contacts to Comma Separated Value (CSV) file

• MLS Data from CTI Navigator Desktop or Web

• Tax Data (where available)

• To Realty Tools 

Fix Errors and Troubleshoot Problems

Photo Size, Orientation, Resolution, Quality, Format Conversion, and Upload Guidelines

Reduce Image or PDF File Size, or Rotate Image

Request Remote Assistance from CTI or other Tech Support sources   {click here for shortcut to AeroAdmin instructions,or here for quick AA download}

Register or Unregister dll or ocx Files in Windows

Remove Add-in Toolbar

Restore or Reset Windows System files

Revert Mac to Previous Version of OS X or Restore Entire Mac Operating System Using Time Machine Backup   

Run CTI Navigator Desktop for Multiple MLS's  

Schedule Automatic Updates in Windows for CTI Navigator Desktop

Security Cleanup and Infection Prevention (free AntiVirus, AntiSpyware and Firewall) Links 

Set: 

• Default Screen or Table Layout in CTI Navigator Desktop or Web

• Password in CTI Navigator Desktop or Web

• Permissions for Windows Limited Accounts

Setup: 

• IDX Link, Customize IDX Search Profile, or Data Feed

• Display Listings in Social Media (Such as Facebook)  

• Shared Identity in Navigator Web

• Slide Show for Reports in CTI Navigator Desktop

• Special Accounts such as Personal Assistant, Staff, or Team Account

Supra Electronic KeyBox Access

Tech Helpline (for computer and digital device support, email help, virus removal, Internet browser assistance, M-F 9am-8pm and Sat 9am-5pm):

• FAR members can call 407-587-1450 or go to http://www.techhelpline.com/  to chat, or email for FAR sponsored free tech support;

• GAR and NCAR members can go to http://www.techhelpline.com/individuals/ to subscribe to online tech support for individuals.

Tech Tips for CTI Navigator Web: 

• Index of All Tech Tips

• General "How To" Information

• Client Information and Agent Website Management Tips

• CMA and Report Management Tips

• Email Tips

• Search and Automatic Notification Tips

Tutorial Videos   for CTI Navigator Web ("Silverlight" version that is being replaced by HTML version)

Tutorial Instructions for new CTI Navigator Web II (HTML version)

Uninstall CTI Navigator Desktop (or other Windows program) 

Use: 

• CTI Navigator Desktop Matchmaker for Automated Search and Notification

• CTI Navigator on Apple Mac and iPad

• CTI Navigator Web (Silverlight version) in Chrome on Windows by adding the IE Tab extension to Chrome (from Google's Chrome Webstore)

• CTI Navigator Web (Silverlight version) in Firefox on Windows by adding IE Tab 2 extension to Firefox (from Mozilla)

• CTI Navigator Web Tool to Convert Desktop Matchmakers to Automated Search and Notifications

• Document Manager & Create PDF Tool in CTI Navigator Desktop

• Help in CTI Navigator Desktop 

• iMapp Tax and interactive Mapping (where available)

• Make Windows Screens Easier to See

• Real Front Desk On-line Showing and Professional Feedback System (where available)

• Windows Vista and Windows 7

• Windows 8, Windows 8.1, and Windows RT

• Windows 10

View Listings on a Map in CTI Navigator Desktop

View Listings on Maps in CTI Navigator Web - also see Search Listings on Map in Navigator Web

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 Unless otherwise noted, references to CTI Navigator in this menu and linked documents refer to the Desktop version of CTI Navigator.

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Support Disclaimer: This website is maintained for the exclusive use of customers of Creative Technology of Sarasota, Inc (CTI). All information on this website is provided pursuant to the terms and conditions of CTI's license agreement provided with CTI products. Access and use by you of this site constitutes acceptance by you of the terms and conditions of CTI's license agreement.

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