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Other Support information such as: |
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Fix
Errors and Troubleshoot Problems |
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Use
Navigator in Windows 10 (including creating 1-click
shortcut to open Navigator Web) |
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Use
Navigator on Mac
(including
un-restricting Silverlight in Safari
to avoid or fix System Exception errors) |
Note: Items in each group are arranged alphabetically by first word. To quickly find a word or phrase anywhere in this list, you can simultaneously press the Ctrl+F keys in Windows, or Command+F keys in Apple, enter a few letters of text, and click the "Find Next" button. Click on any underlined item to view that topic.
[rev.07.25.2016]
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[rev.01.25.2016]
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[rev.05.20.2016]
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[rev.06.24.2015]
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[rev.06.15.2016]
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[rev.11.06.2014]
In addition to Tech Tips, other helpful information for using CTI Navigator is available as follows:
| ♦ | For more details and video demonstrations on using CTI Navigator Web, see the Tutorials under Help in Navigator Web's frame menu. You also can view a tutorial by clicking one of the video tutorial links following the list of tech tips on this web page. |
| ♦ | For instructions on how to fix errors or troubleshoot problems, click on Instructions to Fix Errors. |
| ♦ | For detailed information on using CTI Navigator with smartphones, tablets, laptops, Ultrabooks, hybrids and convertibles, click on "Using CTI Navigator on Mobile Devices." For a brief summary of using mobile devices, select "Access and use MLS information from Tablet and Smartphone" in the General Usage Tips in Navigator Web Help.) |
| ♦ | For information specific to using CTI Navigator on Apple devices, click on "Use CTI Navigator on Macs, MacBooks, and iPads." |
| ♦ | To request CTI Tech Support to connect to your computer to provide remote assistance: |
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on a Windows computer, click on AA Remote Support Connection;on a Mac computer, click on Screen Sharing with Yosemite OS X Messages; or Quick Screen Share as directed by CTI. |
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| ♦ | For tech support on computer hardware and software, email, virus removal, Internet browser, and other non-Navigator-specific issues (on both Windows and Apple devices), click "Other Tech Support Contact Information". |
Florida Association of Realtors® members can call the Tech Helpline at 407-587-1450, available M-F 9am-8pm and Sat 9am-5pm, or email support@floridaRealtors.org for free tech support. |
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For help and tutorials on both CTI Navigator Web and CTI
Navigator
Desktop, click
Menu of Help and
Tutorials
for CTI Navigator Desktop and Web.
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Where available: |
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rev. 07.25.2016