If the CTI Navigator function currently incurring an error previously worked on this computer and all other approaches to fixing the error (see Menu of Error Fixes) have failed, you can use the Windows System Restore function to reset Windows back to when everything worked correctly.
To Restore Windows (ME, XP and later versions):
Note 1: System Restore does not affect data files. However, any programs or program updates that were installed later than the Restore date will need to be re-installed.
Note 2: If your system files have been infected by a virus, restoring Windows to a point before the infection occurred can help remove the effects of the virus. However, some viruses are not themselves removed by System Restore. (See the related article below, Security Cleanup Links.)
Note 3: For Microsoft's instructions on using System Restore, see Help and Support in your version of Windows, or click the Internet link in related articles below for "Microsoft's instructions for using System Restore."
Note 4: See related articles below for "Microsoft's instructions on re-installing Windows XP
" or "Microsoft's instructions for re-installing Windows Vista."Related articles and Internet links:
To return to CTI's menu of Help & Tutorials, click here or use the back arrow at the top of your Internet browser. To go directly to CTI's menu of Error Fixes, click here.
{rev. 081507}