Set Permissions and Sharing for Windows Limited Accounts

By default, Limited Account (or Guest) users in Windows XP and Windows 2000 cannot make changes to the Windows Registry or to the hard drive. However, such changes are required to register a new user in CTI Navigator or to save customized items created in CTI Navigator (such as custom reports, saved searches, or individualized report headings). Also, Standard Account users in Windows Vista and Windows 7 have limited privileges and cannot make changes to Windows system files that might affect other users or the security of the computer. 


By editing the Windows Registry, the Windows Computer Administrator (and only the Computer Administrator) can grant permissions to Limited Account users (and Standard Account users in Windows Vista and Windows 7) to save customized changes in CTI Navigator. These permissions will apply only to the CTI Navigator program. The steps to edit the Windows Registry to grant such program specific permissions are as follows:
  1. Click Start > Run (or simultaneously press the Windows Logo KeyFlying Windows logo key image+R key on your keyboard)
  2. In the "Open" box type Regedt32 > press OK  
  3. Open HKEY_LOCAL_MACHINE (by clicking on the + in front, or by double-clicking)
  4. Open SOFTWARE
  5. Select Creative Tech   [do not select Creative Technology]
  6. At the top menu select Edit > Permissions >
  7. Click the Add button
  8. Under "Enter the object names to select" type Everyone > click OK
  9. Under "Group or User Names" highlight Everyone
  10. Beside Full Control click "Allow" > click OK
  11. Close the Registry Editor (Click X or File > Exit)
  12. Restart Windows.

This allows "everyone" using Windows on this computer (regardless of Windows User Account limitations) to have "Full Control" for saving customized CTI Navigator items.

Also, security settings in Windows XP Professional may not allow users with Limited Accounts to change information in shared folders. This means that users with Windows limited accounts may not be able to update CTI Navigator. The Computer Administrator can change these security settings in Windows XP Professional to allow users with limited accounts to update in CTI Navigator as follows:
  1. Right-click on Start > select Explore
  2. In the top menu select Tools > Folder Options > View tab
  3. In the Advanced Settings section, un-check "Use simple file sharing (Recommended)" > OK
  4. Scroll down the Folders List in the left pane and right-click on the CTI Navigator folder under Program Files (not the CTI Navigator folder under Programs)
  5. Click Sharing and Security > click Sharing tab > click "Share this folder"
  6. Click Permissions > Under Group or User Name, select Everyone > under Allow, check Full Control
  7. Click OK

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