Configure Security in Windows XP, Vista, 7 and 8
To configure appropriate security for CTI Navigator in Windows XP or
first open the Windows Control Panel (to open the Control Panel in Windows
8 see Windows
8 note below).
- Select Internet Options
- Click the Security tab > select Trusted Sites >
click Sites button > un-check "Require
server verification (https:)...
" > click in the "Add this
website to the zone" box and type ctimls.com >
click the Add button > click the close button.
- Click the Privacy tab:
- Click the Sites... (or Edit) button > in
"Address of Web Site" box type ctimls.com
> click Allow button > click OK button.
- Click the Advanced button (not Advanced
tab) > check "Override automatic cookie handling"
> click "Always allow session cookies > leave
"First-party cookies" selected as "Accept" >
cookies can be Accept, Block, or Prompt} > click OK button.
- If available, check "Block Popups"> click the
Settings button > in the
"Address of Site to Allow" box type ctimls.com
> click Add button > click Close
button > click OK button on Privacy tab screen.
- Click the Connections tab:
- If your Internet connection is broadband (DSL, cable or
fiber-optic), click the LAN Settings button. If your
Internet connection is dial-up, click the Settings
button (beneath the Remove... button).
- Clear (un-check) all boxes under Automatic Configuration
- Clear (un-check) all boxes under Proxy Service >
- If you have enabled the Content Advisor in Internet Options,
click the Content tab
- In the Content Advisor section, click Settings
- Click the Approved Sites tab
- In the "Allow this Web site" box
- Click the Always button and then click OK.
- Select Windows Firewall
Windows XP this firewall is available only if Service Pack 2 or later has been installed)
- In Vista or 7, click "Change settings"
in the right pane or click "Allow program
through Windows Firewall" on the left pane; in Windows
8 click "All an
app or feature through Windows Firewall"
- In Vista, click the Exceptions tab; in Windows 7 or 8
click the "Change settings" button:
- Click Add Program button > select CTI
Navigator in the list of programs > click OK button
- Click the Add Program button again and either
Update Manager if it is displayed in the list of programs
> click OK button. If Update Manager is not
in the list of programs:
- select Browse button > change "Look in"
progressively to C:\Program Files\Cti Navigator [or C:\Program
Files (x86)\Cti Navigator] > click on CTIUpdateManager.exe
> click Open button > click OK button.
- Note: adding the CTI
Update Manager is not always necessary, but is
recommended to ensure that CTI Navigator updates will be allowed
through the firewall.
- To turn on the Windows Firewall
- in Vista, click the General
tab, select ON and click the OK button.
- in Windows 7 and 8, open Windows Control Panel
open the Control Panel in Windows 8 see note below) > select
Windows Firewall > select "Turn Windows Firewall on or
off" (in the left pane) > under "Public
Network Local Settings" select "Turn on Windows
- Unlike Windows XP, the Windows Firewall for Windows Vista,
7 and 8 can be set to block OUTbound as
well as inbound connections. The default setting (for typical users) is to
allow outbound connections. To block outbound connections:
- Click Start
- Open the Control Panel
- Click on Administrative Tools
- Double-click on "Windows Firewall with Advanced
- In the Overview section, click on "Windows
- Select the Private Profile tab (or the Public or
Domain tab if you are on that type of network)
- Under Firewall State, click the drop down for
Outbound connections and select Block.
Windows 8 Note: To
open the Control Panel in Windows 8, you can either
- open the Search Charm, type Control
Panel, and select "Control Panel" under Apps Results; or
- hold down the Windows logo key ,
press the X key, and click on Control Panel in the "Quick
Firewall Note: To avoid security conflicts, only one firewall should be active at
a time (i.e., run only the Windows firewall or a third-party
firewall, but not both simultaneously).
Security Note: These settings in Windows will not override security settings
in third-party programs (such as Norton, McAfee, or ZoneAlarm firewalls) which may
need to be similarly configured. If a third-party security program
is installed on your computer and it blocks CTI Navigator's Internet
functions, see the appropriate related article below or contact the vendor of the security program for instructions on how
to configure their program to always allow CTI Navigator.exe (and CTIUpdateManager.exe) to access http://ctimls.com.
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User Account Control
(UAC) in Windows Vista, 7, and 8
User Account Control (UAC) is a new security feature started in Windows Vista
(and continued in Windows 7 and 8) that is designed to prevent accidental or unauthorized system changes (such as by
spyware or malware). However, sometimes it may be necessary to temporarily
disable UAC (such as to allow a trusted helper like CTI to remotely troubleshoot
security issues and/or make changes to your computer's settings).
After desired assistance and changes have been completed, Microsoft strongly
recommends re-enabling UAC (see note 2). Leaving UAC
disabled lowers your system security level and essentially causes Windows Vista, 7
or 8 to revert to the user security mode of Windows XP.
To disable UAC in Windows Vista:
- *Click Start > All Programs > Accessories
> Run > type msconfig in
the Open text box > click OK [or
see note 1]
- Click the Tools tab on the System Configuration screen
- Scroll down under the Tool Name column and click to highlight Disable
- Click the Launch button
- After "The operation completed successfully" message
in a black screen, click
to close the black screen.
- Click the OK button to close the System Configuration
- Re-start Windows.
*Note 1: An alternative way to open System Configuration (step 1) is Start
> Control Panel > Administrative Tools
> double-click on System Configuration.
Note 2: To re-Enable UAC, follow the above steps except click "Enable
UAC" in step 3.
Note 3: Disabling UAC in Vista/7/8 will also disable Windows' special "Protected
Mode" in Internet Explorer 7 or later.
To disable User Account Control in Windows
7 and 8:
- Open the Windows Control Panel (see Windows
8 note above to open the Control Panel in Windows 8)
- If "View by" is set to Category, either select System &
Security or change the View to Large or Small icons
- Select Action
Center > Change User Account Control settings (on left pane)
- Drag the slide down to the bottom to the "Never Notify"
- Restart Windows.
Note: To re-enable UAC in Windows 7 or 8, follow the steps above except drag
the slide up to the desired level. The default level is two above
bottom (one below top) on the slide.
Related articles and Internet links:
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