Configure McAfee Firewall

Whenever you first run a program such as CTI Navigator or CTIUpdateManager over the Internet, McAfee’s Firewall program normally will prompt you whether or not to allow the program to access the Internet. If you select “Yes, allow this time” and check “I recognize this program. In the future do not alert me”, McAfee firewall should always allow the program to run over the Internet.

 

Using a CTI Navigator Internet function (such as update, send listing, send photo or CTI Matchmaker) may trigger a McAfee Firewall “Rule Violation” warning that “a program has tried to access the Internet in a new way”. If so, to the prompt “What do you want to do?”, select “Allow this program to communicate in any way it wants” and click OK.

 

If you need to configure your McAfee Firewall to allow CTI Navigator or CTI Update Manager to run over the Internet, follow the instructions in McAfee’s Help (inside McAfee on your computer or online - see links in related articles below) for the specific version (SecurityCenter 2007, Personal Firewall Plus) you have installed. 

 

Typically McAfee’s “Personal Firewall Plus” is configured as follows:

 

  1. Double-click on the McAfee icon in the Windows system tray (usually at the bottom right-hand corner of your screen)
  2. Select Personal Firewall Plus
  3. Select “View the Internet Application List”
  4. If CTI Navigator.exe (and/or CTIUpdateManager.exe) is listed:

¨     Highlight it and under “Change Permission To…”

¨     Select “Allow Full Access” and

¨     Click OK.

 

  1. If CTI Navigator.exe (and/or CTIUpdateManager.exe) is Not listed:

¨     Click “New Allowed Application”

¨     Open Program Files folder

¨     Double-click on CTI Navigator.exe (and/or CTIUpdateManager.exe) or highlight the program and click the Open button.

¨     Verify the Permissions Status is Allow Full Access

¨     Click OK.

To configure the firewall in McAfee's SecurityCenter for 2007 (version 7.1), often used in Windows Vista:

  1. Double-click on the McAfee "M" icon by the clock at the bottom of the Windows screen
  2. Select Internet and Network
  3. Beneath "To change your options, click Configure below", click the Configure button
  4. Click the button beside Firewall Protection
  5. Click the Advanced... button
  6. On the left pane, select Program Permissions
  7. Click the Add Allowed Program button
  8. Enter or select CTI Navigator in the list and click Open
  9. Select Grant Full Access and click OK.

To use the Windows XP firewall instead of McAfee's firewall, see "Configure Security in Windows and Vista" in the related articles below.

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rev. 041007