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Note 1: Different problems can cause the same error message. The appropriate fix often depends on what function was in use at the time the error occurred. If you do not see your specific error message listed, look under the function in use when the error occurred (such as Email, Install, Login, Photo, Search, Send, or Update).
Note 2: If you need additional assistance getting CTI Navigator working properly, CTI customers can call CTI's Tech Support (at 1-800-533-1031) on weekdays during normal business hours or click here and follow the instructions to Request Remote Assistance from CTI.
Disclaimer: This website is maintained for the exclusive use of customers of Creative Technology of Sarasota, Inc (CTI). All information on this website is provided pursuant to the terms and conditions of CTI's license agreement provided with CTI products. Access and use by you of this site constitutes acceptance by you of the terms and conditions of CTI's license agreement.Information and assistance in any form is provided only as a convenience to licensed users of CTI products. Problems and solutions may depend on the nature of your system environment and other parameters that are unknown to CTI. By using information on this website or by requesting assistance, you agree that actions and solutions described, suggested or implemented herein or by CTI staff are entirely at your own risk and are provided without warranties of any kind. It is up to you to take precautions to ensure that information, data and software that your download or otherwise select for your use is free of viruses and other destructive items. Under no circumstances, including negligence, shall CTI or any of its employees be liable for any direct indirect, incidental, special, punitive, consequential or other damages, loss, cost or liability whatsoever that result from or are related to use of information or technical support provided by CTI. If you do not wish to be bound by these Terms of Use, please do not access or use any part of this website, its contents, links, or information provided by CTI.
To go to CTI's on-line menu of Help & Tutorials for CTI Navigator, click here.
rev. 03.22.2013
